Referral marketing: Are you creating customer advocates? 2019

Turning a customer into an advocate should be something on every brand’s wishlist.

The power of customers backing your brand and recommending it to friends, family, and beyond, is a sure-fire way to drive more engagement and new customers.

It creates a cyclical pattern, as these customers are more likely to refer on again and again, purchase more frequently, and, according to our research, have a higher average spend.